Support
We usually reply within one business day.
Common questions
How do I delete my account?
In the app: Profile → Settings (gear) → Account → Delete account. This permanently removes your profile, posts, matches and messages.
How do I report or block someone?
Open their profile or chat, tap ••• and choose Report or Block. We review every report within 24 hours.
My free day pass isn't showing at the gym.
Open Settings → My gym passes and show the live pass screen (with the moving bar). Passes are valid only on the date shown.
How does check-in work?
At events, ask the organizer for the 4-digit code. At gyms, tap Check in when you're inside — it uses your location once.
I run a gym or club. How do I join?
Download the app and choose "Gym" or "Sport club / Camp" when you sign up, or email us and we'll help you set up.
Safety
Meet new training partners in public places like gyms and events, tell a friend your plans, and never send money to someone you met in the app. In an emergency, call 911.